Privacy Statement (EU)

This privacy statement was last updated on 2 June 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://bentouch.group/en. We recommend you read this statement carefully. In our processing, we comply with the requirements of privacy legislation. That means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • We aim to limit our collection of personal data to only the personal data required for legitimate purposes.;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • We respect your right to access your personal data, or to have it corrected or deleted, at your request.

Should you have any questions, or wish to know precisely what data we hold on you, please do get in touch.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations, which may include the following: (click to expand)

1.1 Contact - Via telephone, post, email and/or web form

For this purpose we use the following data:

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data until the service is terminated.

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

3. Biscuits

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

4. Gengives practices

We disclose personal information if we are required to do so by law or by court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation into a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We've entered into a Data Processing Agreement with Google.

Google may not use the data for any other Google services.

We do not allow the inclusion of full IP addresses.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit the misuse of and unauthorised access to personal data. This ensures that only necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Websites of third parties

This privacy statement does not apply to third-party websites linked to from our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites before using them.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and Modifying Your Data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that we hold.
  • The right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to data portability: you have the right to request all your personal data from the controller and to transfer it in its entirety to another controller.
  • Right to object: You have the right to object to the processing of your data. We will comply with this, unless there are compelling grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data belonging to the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.

10. Contact details

Bentouch Group
5 Rue Gutenberg, 49130 Les Ponts-de-Cé
France
Website https://bentouch.group/en
Email: contact@ex.combentouch.group
Phone number: +33241726720

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